[Resolved] Airtel — Broadband Service frequent disconnection

ankurmaheshwari

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	www.airtel.in

Have been following up with airtel since last 10 days to get my broadband fixed I am facing frequent disconnection and my business is getting impacted because of this. Everyday the complaint is closed without my consent and it has to be re-opened again when I talk to Airtel call center who says the issue was resolved where the truth is the issue still exists and I am the one at the receiving end. If you can't provide the service then let me know clearly, will look out for alternatives. complaint No. 60033636 which was originally logged on 27th of September, closed multiple times without my consent, again rechristened as 60375338.

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Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Maheshwari,

This is with reference to your post dated 07 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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