Airtel — Broadband service sales staff

Address:Gurgaon, Haryana, 122002

Airtel scammers all over gurgaon!!! This week i was in deep need to setup an internet connection at my office based in gurgaon so called a few companies for that on urgent basis and this guy named manoj ([protected]) from airtel called me for the same and i gave hime the required info / he did the inspection an all at my office at building 346 a, phase 4, then told me that they can provide e 4 mbps speed connection at the max, as i required 8 mbps i simply told him about it and looked for other options as tripleplay, etc. But this guy kept calling me and said that he has managed to get a connection at 8 mbps now from his higher authorities, , neways as the brand (Airtel) name followed him so i trusted this guy and rejected others, tho other were ready to get my connection the very next day on urgent basis. This prick came to my place took cash from me and my docs and asked me to watsapp the agreement pics on his cell. I did that too. Since then he stopped answering my phone call since he promised me to get the connection done by next day. I kept calling him like anything but he hardly bothered by answring once or twice and said airtel has server issues so cant process my docs at noida, nxt day i called him again the same story repated and gave number of his senior dont rembr his name ([protected]), , and when i called this guy the other guy manoj was on conference and they tried to fool me again neways another diaster and mental stress for me, now today i was hoping to get this thing sorted but again the same story repeated manoj made this guy named arun ([protected]) again from airtel called me and said that they are not getting any dial tone in their some airtel box at my office building.. I am frustrated / irritated / screwed mentally by airtel and their staff .. I am so stucked where i cannot even order another connection from someone els cuz i rejected them over this airtel and feel embrassed to call them again... This has been a terrible experience with airtel and you guys are flaunting yor 4 g ... First get your staff corrected.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Mr. Girdhar,
This is with reference to your post dated 09 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Mr. Girdhar,

This is with reference to your post dated 09 October 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Umesh Arora
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54492
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information