[Resolved] Airtel — Broadband speed issue | |||||
I live in Noida Sector -62, Bhagirathi Appartments. I applied for 899 Rs plan with 8 Mbps speed (effectively 1MBPS) but I came to know through an installation team member that plan provided to me is 2Mbps (getting 1/8 i.e. 250 KBPS) speed. The reason is that they are using society internal wiring and that does not support more than 2Mbps speed. But It is not my problem. They should have told me this limitation beforehand. I am paying for 8Mbps plan and What I am getting is 2Mbps. Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 28 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 3 Comments | |||||
Comments
For SIM port it took more than one month and now after submitting documents and activating the SIM, you are saying we have not received documents. My outgoing and incoming calls are stopped. This is bad and poor service from airtel.
Reply
My phone no[protected] is dead and broadband is not working from today 22/09/16 morning.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54496
Pending
0
Resolved
21957
View all 54496 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information