[Resolved] Airtel — Broadband/installation/sales

Bablou Prasad

from Port Blair, Andaman and Nicobar Islands

Address:	Chennai, Tamil Nadu, 600075
Website:	www.airtel.in

I have subscribed on sunday but i didn't get the installation till date. They said i will get it today. When u call the installation people they say i will get after 10days. The sales person is real time worthless replying full drunk. Called toll free for refund as i am unhappy. They gave a reference number taking complaint on delayed installation. It seems some damage in underground and will take time. Worst response from the sales guys who sold to me and set wrong expectations. My registered number is [protected]. People please don't pay before confirming the underground wires and feasibility and all. Because the refund process is for 45 days. If airtel is not scam process why are they behaving like scam. When i see the advertisement i feel like killing them. Airtel is real time worst. It's my time i fell in that sales guy's marketing skill. He said one day process but that was cheat!!!

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Sep 1, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2016

Airtel Customer Care's response Dear Mr. Prasad,

This is with reference to your post dated 27 July 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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