[Resolved]  Airtel — Calls not being heard even though they are connected

Address:400063

Since past 10 days I am facing this problem. I am not able to conclude if there is any pattern but when calls from Vodafone (again this is not any pattern) and even for that matter landline calls made/received neither I am able to hear anything nor the other party receiving or making call to me could here anything

This is quite frustrating and annoying. So many calls have been wasted in last 10 days just because of this issue

Appreciate if Airtel can confirm if there is any issue with the network as I don't see the issue is anything to do with the cellphone (machine) or with the sim card as it would have occurred every time
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Nov 30, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 24 October 2016.

We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Oct 30, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 October 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

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