Airtel — change of post paid plan

Address:

New Delhi, Delhi

I got new sim [protected] I called up to change my post plan.my previous plan was 299 with 6 packs I opted for [4local calls+2national roroaming], then I call to change the pack to [4 local calls+1 local&national sms+1national roaming] I ask him twice which plan you have change he said I have changed to 4 local calls+1 local&national sms+1national roaming after I hang up the call I got msg that ur plan changed to 3 local calls+1 local&national sms+1national roaming then I call back to customer service postpaid department he said sorry we can't change any thing after I ask for supervise person first he transfer to wrong department then same thing again then transfer tto different department then they hang up the call ii want my plan should be [4 local calls+1 local&national sms+1national roaming] please solve my problem as soon as possible Jaskaran [protected] Alternate no: [protected]