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Airtel

Airtel — Changing my mobile plan without any reason

Address:New Delhi, Delhi

Company Change my mobile plan without any reason. And when I complaint to reactivate my previous mobile plan, first they ask document to reactivate my plan and after that they informed me my previous plan is no longer available and suggesting to take another plan but the thing is that my colleagues are using the same plan currently then how this plan doesn't exist. Company not informed me any thing about changing my mobile plan. And when ask about that they said we send a SMS regarding that changing. But I don't received any kind of SMS regarding mobile plan change. Another thing I am talking about Plan RA 10 CUG 199 & Company customer support guy informing me about RA 10 CUG 300 plan. I don't know how is it possible that rising input costs, price of products and services is only for me. # I already know 10 to 15 peoples who are running that plan continuously without having any problem. For reference I am attaching Thanks & Regards Shailender Thakur M. No. [protected]
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Dear Mr. Thakur,

This is with reference to your post dated 18th April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products

and services
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I don't received any reply regarding my complaint. Now Airtel company making unnecessary unbilled amount without any usage.

Please provide any solution as soon as possible.

Thanks & Regards.
Shailender Thakur
M. No. [protected]
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