[Resolved]  Airtel — Charging Extra for Unused service

Address:

Bangalore, Karnataka

Dear All, AIRTEL is the worse service provider in comparison of service and customer support. I was using their service form past 5 months when I informed them that I am going abroad & I was unable to use their service, kindly pause the service or stop it then(they informed it will get done in sometime) and after a month my bill amount came double and till date they added 3 months of extra bill even I complained them regarding that and told them to check my used service also but the customer care guys not ready to do that also. Instead of solving the problem they take it casually(always hiding their issues). I called customer care [protected] approx 10 times but what they do they just transfer the call to concern person and like that no one speaks properly and u will hold it for more than 30 minutes but your problem will not get resolved. In my circle 4 person was using AIRTEL service but after telling them my story they discontinue the service. And one important thing just tell them that you are interested in taking the service then AIRTEL people will call u more than 10 times to take their service and they will arrange the person also @ your door step to collect the document even u don't have to go outside also. I called them that arrange the person so that I will give him Cash/Cheque/DD of Rs.1900.00 as per discussion with AIRTEL Customer Care(after that they increase my bill to Rs.3300.00) then they told its not possible. Please guys don't go with their LL, Broadband, DTH these service as i already faced problem with AIRTEL.