Airtel — Cheating by airtel while influencing portability and giving fake plans

Address:

Mumbai City, Maharashtra, 400064

The sales manager (Mr. Ajit and team-[protected]) at Airtel Malad (East), Mumbai gallery gave a fake plan and influenced me to apply for portability to join Airtel. He gave a lucrative family plan for 3 of my members altogether and once the portability is done I found that the plan that was offered to me is fake. In spite of regular follow-up with Airtel through emails, phone calls and personal visit to thier office at Interface-7 Malad (W), Mumbai, Airtel csutomer care has no answer for my compalint. The call centre staff, the helpline at number 121 and any other customer care executives response is so pathetic that I am now compelled to believe that it was a complete error of judgement on my part when I agreed to go for portability and take up that fake plan. I am not sure whether placing my complaint on this platform will resolve issue. However, I would strongly recommend to reader of this complaint to not to choose Airtel as their service provider, remain away from any lucrative offers / fake plans and sales staffs who have intentions to cheat people. Airtel - please wake up before the upcoming competitor sweep away your feet from ground.