[Resolved] Airtel — Cheating customers with fake offers on airtel recharge website

nag9344653875

from Mumbai, Maharashtra

Address:

641006

Last week i went to airtel recharge website http://www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number to activate 2g package for my airtel number [protected].

There was a offer saying -- 1 gb -- 2g recharge for 96 rupee - (Valid for 28 days).
So i went ahead and did the recharge.

But to my shock and horror, only 350gb 2g data was credited -- valid for 14 days.

I tried calling customer care many times but no response.

I demand airtel to refund my money or give me the 1gb data which was promised on airtel website.

Transaction reference:[protected]

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May 31, 2016

Complaint marked as Resolved

AirTel has given balance data only after Raising Complaint. I hope next time they will do without Reminders.

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 25 May 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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