[Resolved]  Airtel — Cheats Customer unethically

I had reported this issue earlier also but it was not resolved. Just now, I have forwarded the past email in which, i had mentioned this issue to airtel.[protected]@in.airtel.com.
Also under Data Services i can see "activated pack :Rs. 400, 2GB Free, Aft 2.111262GB 100%Free_80kbps, [protected]@3Ps_N2" (Check the attachment)
which contains the clause "Aft 2.111262GB 100%Free_80kbps".
Though this plan is unlimited corporate plan from where this 2.111262GB is coming?
This is wrong in your application. Request you to rectify the issues in your application.
Also customer care executive on 198 does not have any knowledge of corporate plans and they are expert in confusing the consumers.
Also complaint description is not displayed in complaint module and many times complaints status are changed to resolved without actually resolving the complaints.

Dear Mr. Patel,

This is with reference to your post dated 19 July 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Dear Rakesh and Airtel Team,

I think this is a time to say Good Bye to Airtel Postpaid. Now its too late and I have decided to switch to Vodafone Prepaid or any other good one.
I have already generated Unique Porting Code for both my postpaid connections.

thank you.

Regards,
Milan P
[protected][protected][protected][protected][protected][protected][protected]---
"Put your heart, mind, intellect and soul even to your smallest acts. This is the secret of success."
[protected][protected][protected][protected][protected][protected][protected]---

Dear Sir,

I have visited Airtel Goregaon Relationship Office twice but they denied to convert my no. from postpaid to prepaid saying it is posible only after bill is generated and now they have sent me 1045Rs Bill which is overcharged for internet Data Plan which is Unlimited and still they charged me after the limit.

Kindly look into the matter Airtel is Cheating me.

Dear Sir/Madam,

I have visited Airtel Goregaon Relationship Center again on 13-Aug-2014, they told me that if i want to convert into Prepaid then bill adjustment will not be done and if i will pay the bill they will convert my postpaid connection to prepaid connection within 24hours, so to get rid of all the torture, i have paid Rs.[protected]bill+extra unbilled amount as they told me) and i have paid Rs.25 cash for prepaid SIM Card. They told me that my postpaid to prepaid will be done within 24 hours, but even after many follow-ups and personally visiting the Airtel Goregaon Relationship center my postpaid connection is still active and my new SIM No.[protected] [protected] HLR-2 is yet not active.

Each time Airtel Customer care is telling me lie and i have all the proofs for the same in my call recorders and also the email communications of charging unethically for Rs.401 unlimited plan.

Kindly look into the matter.

(GOD will never excuse the cheaters in Airtel)

Finally, postpaid to prepaid migration is done and got refund of extra paid amount from airtel appellate authority.