[Resolved]  Airtel — Collected Rs.500 for postpaid sim card

Address:Hyderabad, Andhra Pradesh

I've applied for Airtel postpaid sim at Kukatpally, hyderabad Airtel office. One of the Airtel staff collected Rs.500/- for issuing postpaid sim card saying that every month Rs.100/- gets deducted from my Aitel bill for first 5 months. Believing his words, I've made a payment of Rs.500/- and applied for Post paid connection. My Airtel postpaid plan got activated on 08th mar, 2014 but till now i dint get any said deductions from my airtel bill yet. Upon enquiring the same with Airtel staff at Kukatpally Airtel office, Manager said that the Rs.100/- deduction will be in effect after 6 months of activation. Already 8 months were completed but i dont see any promised offer yet. Looks like its a cheating by Airtel staff to its own customers. Need an explanation on this on priority.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Srikanth,

This is with reference to your post dated 30 Oct. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Dear Srikanth,

This is with reference to your post dated 30 October 2014

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54496
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information