[Resolved] Airtel — Complaining about fake airtel caller

abhishek1603

from Bengaluru, Karnataka

Address:	560068
Website:	www.airtel.com

Hi,

This is to inform you that today I had receive a call from airtel Jharkhand number #[protected] asking for my bank details, I am sure this number is being taken on fake documents so being a responsible citizen I am informing the company to please verify the document and block the number immediately before any person is get cheated and if possiblee take legal action too.

Thanks,
Kumar

Was this information helpful?

No (0)

Yes (0)

Aug 11, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 31, 2016

Airtel Customer Care's response Dear Abhishek,

This is with reference to your post dated 31 May 2016.

To protect all our mobile subscribers from malicious activities which may result in substantial increase in their phone bill, airtel would like to advise the following:

• Do not respond to any suspicious missed calls from unknown numbers.
• Do not get lured into any financial transactions or divulge any personal information like IMEI, Bank Account number and other information to callers offering prize money or lottery winnings. Also do not respond to any instructions to dial an international number to get the prize money.
• This luring may also be done through SMS messages offering prize money and seeking personal details on a specified email ID. Please do not respond to these.
• Do not respond to any SMS/Email from unknown sources prompting you to call on a number or go to a site offering free download of content/movie clips/pictures.

Please refer the link http://www.airtel.in/important-alerts/ for more details

Your’s sincerely,

Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel limited
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd