[Resolved]  Airtel — Complaint regarding non activation of my mobile

Address:Mumbai City, Maharashtra

Re: Mobile No. [protected].

This is to bring to your notice that I Mr. Brahamdev Mandal had
activated 399 plan for my above number regarding this, the plan which had
activated on my number was 748 plan due to which I received excess bill amount
to pay.

In this regard, I m sure ther is some error from your side, I spoke to
the concern person, I have received first call from your side Tel No.
is [protected] to make payment of bill of Rs.1500 approx but the bill amount was
3900 approx. and balance amount will be wavied off. As per conversation I paid
the above mentioned amount even though there was no waviver of balance amount &
my mobile number was also not activated.

Same as above, for second time I received the call from Tel No.
[protected] in this coversation I had told to pay 5100 approx. which I have
rejected to pay the amount, even though I paid Rs.2500 & from your side it was
told that your Mobile bill get Active & all balance amount will be wavied off.
But till date there is no reply or action taken from your side. Further, I will
not pay any amount of bill which will be generated from your side.

Kindly look into the matter & activate my number as soon as possible.

Regards
Brahamdev Mandal.
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Oct 02, 2014
Updated by brahamdev
Re: Mobile No. [protected].

I Mr. Brahamdev Mandal had activated 399 plan for my above number regarding this, the plan which had
activated on my number was 748 plan due to which I received excess bill amount
to pay.

In this regard, I m sure ther is some error from Airtel side, I spoke to
the concern person, I have received first call from Airtel side Tel No.
is [protected] to make payment of bill of Rs.1500 approx but the bill amount was
3900 approx. and balance amount will be wavied off. As per conversation I paid
the above mentioned amount even though there was no waviver of balance amount &
my mobile number was also not activated.

Same as above, for second time I received the call from Tel No.
[protected] in this coversation I had told to pay 5100 approx. which I have
rejected to pay the amount, even though I paid Rs.2500 & from Airtel side it was
told that your Mobile bill get Active & all balance amount will be wavied off.
But till date there is no reply or action taken from airtel side.

Kindly look into the matter

Regards
Brahamdev Mandal.
[protected]
Complaint comments 

Comments

Dear Mr. Mandal,

This is with reference to your post dated 02 Oct. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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