[Resolved] Airtel — Complane against mobile no-[protected] (Mobile no activation) | |
Dear Concern,
I had applied the migrate connection from prepaid to postpaid Air-tel Carporate postpaid connection.(Mobile no-[protected])
i had submitted all the revalent document on 19-sep-2014 including connection charge of amount Rs.250 /-.
Plan detail are as under which ever i had given:-corp-299 Plan.(1GB 2g
data, 600 national calls, 100 local calls, 400 Sms lacal & national)
I got a verification call on dated 30-sept 2014 regarding plan feature
but as i refuse to take this plan as because whatever plan told by
service center that is not matched with plan which he convinced earlier plan.Due to
this reason i refuse to take Air-tel connection for same time & ask
to return my document which i had given at the time of new connection.i
am regular trying to connect concern person (Mr. Ram Yadav Mobile
no-[protected], [protected]) but sorry to say that no one is picking the
call till date.i had also mail several time regarding the same but noresolution taken from there side.
Even i had talk to air-tel manager Mr.Rohit Suri he also convince me
that your request will shotout within 48hours.but no solution done till date.this
type of service providing by Air-tel post paid connection. on
17-oct-2014 i receive the verification massage from company &
converted my prepaid mobile number to post-paid plan with new feature
plan which i am not satisfied with the plan.i asked him to please stop
my current plan as whatever i had asked he is not providing the same.
then i talked to both concern person Mr.ram yadav & Mr. Rohit Suri
(Manager)but no one is giving the responce to me. current status of my
Sim is de-activated.
Kindly re-activate the sim(Mobile no-[protected])in pre paid as
soon as possible within 24 hours.if my document & connection amount
(Rs.250)will
not return to me i 'll take legal action to your company.This is just
harrasing the customer.
--
Thanks & Regards...!!!
Avanendra Singh
mobile no-[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Mr. Singh,
This is with reference to your post dated 20 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 20 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 20 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33