[Resolved]  Airtel — Connectivity Problem in our Area

Address:New Delhi, Delhi

We are using around 10 Mobile Connections at our place and giving the monthly business of Rs. 10, 000/- to the company. From last 2 months we are chasing Airtel for connectivity problem in our area but no one cares for customers like us. Neither the call center people bother nor the management. They have sent the technical team also and they release the problem is big and there is a need of telecom tower in our area. And they have informed the same to the management but Today we have got the reply that Airtel management will not do any thing for this problem so we can switch to any other telecom company of our choose. If the company like airtel is not bother to solve the connectivity problem then why the Indian Govt had given them telecom license. I request the competent authorities to look into the matter and guide me how can the problem can be solved and what action the govt can take against these kind of companies who are not bother for there clients. I look forward for the support. Thanks, Abhishek Jain bhishek.[protected]@gmail.com Mob : [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mr. Jain,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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