Airtel — Creating problem in activating the number

Address:New Delhi, Delhi, 110017

Hi,

This is to bring in your kind notice that, My husband was using Airtel number [protected]. Since he suddenly had to leave for work out of India for few years so he didn't used the number.

Now since he is back in town and discovered that still this number has not been allotted to anyone else, so he had applied for the same. Now the number is available for reactivation. Airtel and team members are delaying the process and not providing satisfactory answer.

Besides this we had duly contact through mail the 121airtel.com and we have a written conversation in which they have stated that the number belongs to my husband. But now they are wanting us to buy some other story which is indigestible

May I request you to please probe into the matter at the earliest.
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Dear Sonam,

This is with reference to your post dated 11 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Sonam,

This is with reference to your post dated 11 February 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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