[Resolved] Airtel — Customer care shutdown. | |||||
I have been trying to contact with airtel since last 3 days, always it is saying "ongoing system upgrade is going on". I hope they shutdown all communications with customer care just because of jio :). Other wise i have called 2 weeks back customer care for offers instead of porting to jio. They said i will get sms in one week regarding voice offers / any but no response yet. Was this information helpful? | |||||
Oct 6, 2016 Complaint marked as Resolved Received call from Airtel care and resolved my queries. Thanks Airtel customer support has been notified about the posted complaint. Verified Support Sep 30, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 30 September 2016. We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 30, 2016 Airtel Customer Care's response Dear Customer, Thank you for sharing your contact details with us. We will contact you soon to resolve your concern. Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 04, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 September 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 06, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 September 2016. Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtelpresence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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I am kaushlendra kumar from village Itahat Aurangabad Bihar.I and my villagers facing a lot of network problem. Of every operaters.And I have land for installation new tower on prime location.sir I request you please short out our problem. Mo.[protected]