[Resolved] Airtel — Cutting talk balance

Hem Chandra Jha

from Indore, Madhya Pradesh

Address:	452020
Website:	www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number?&utm_source=aor_dr_sense&ut

Hi,
Three week ago I had given complain that mine mobile balanced cut without talk and than resolved. Now I filled 220 rupees talk time to my wife mobile no. [protected]. The next day without talking they nil the account balance on 12/7/2016.

This is very dangerous practice. We had medical emergency in home and she is not able to call anywhere although she had balance. Only due to airtel fraud we have to suffer immensely.
I wanted to know what is the solution for these kinds of fraud everyday we have to deal with. Than wasting time and our money and resources. Seriously these companies are made for doing this.

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Jan 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 8 December 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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