Airtel — DATA LEAKAGE and Phone numbers getting monitored | |
Hello,
Its really unfortunate that people have to spend their time on writing such complaints.
Airtel is monitoring my phone numbers, whats app messages, the data being browsed using airtel gprs connectivity is shared to external without any permission. This is happening from last more than 4 months. Have reported all these details to airtel cusomer care multi-ple times but there is no re[censored]ion. Moreover customer care guys ask to switch to 4G without giving any valid reason. How ethical and fair to do all this illegal things by Airtel. Moreover they also disconnect the GSM conenctivity as per their wish and will. There is recognition for the cusomers who have been using this service for last so many years
Regards,
Advait
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Comments
Dear Advait,
This is with reference to your post dated 17 Sep 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 17 Sep 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
There is no resolution yet on this issue nor the GPRS connectivity is unavailable even after paying the charges. This means airtel is ripping the customers and have taken them for a ride, with revenue being continuous to AIRTEL. Otherwise this message will go viral soon with people around will stop using airtel.
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The intention behind starting the business was not to get into personal and/or professional matters...Hope other service providers (internet, mobile)are not doing this...this will malign their image in an intense manner.