[Resolved]  Airtel — deactivating plan without intimating customer

Address:

Chennai, Tamil Nadu

I have been using a airtel landline for the past several years and last 15/12/2014 i received a call from some person claiming to be a airtel staff and told me about a plan in which i can make unlimited local calls to mobiles in tamilnadu and free local landline calls i was immpressed redarding the plan and accepted for the activation. But having a doubt at the person called i myself made a call to the customer care and asked wheather the plan is real and for which they said the plan is active. But latter for these two months i have received a bill of rs1030 for january 2015 and rs933 for feb2015 so today i called the customer care and spoke to a person called satish on 14/03/2015 and he says the plan got activated as per your request and after i verfied i got disconnected of its own. why should airtel fool people like this for one person itself for a month they steal RS600 minimum imagine from the crore connections which they hold how many they steal. If someone could do the need full it would be great. Customer name K Thangam Telephone No[protected]