Airtel — Deactivating post paid mobile connection | |||
Dear Sir I have two Airtel postpaid mobile connections. I waned to cancel one. I was trying to deactivate the connection on line. But there is no easily accessible link for Deactivation. Finally when I want to Airtel shoppee/customer service center I was given an email id and was told to send a mail to this email id retail.[protected]@kaycomm.in I verified this email id also by calling customer service no 121. I have sent mail to this email id on 22nd September 2014. The content of the mail is as follows ''This is to request you to close down and permanently disable my mobile no [protected]. Please note that I will not be paying any bills for this number from this date on wards ' On the same day I paid the entire amount of the bill Rs 3000/0 so that no dues will remain. Despite of that my account is not yet deactivated. Was this information helpful? | |||
|
Airtel customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54495
Pending
0
Resolved
21957
View all 54495 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 04 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd