Airtel — Deactiveted mobile no just after amount recharge

Address:Hisar, Haryana, 125005

Dear Sir/mam I have recharge amount 150/- on my mobile no [protected] on dated 30th Sep'15. I have received recharge message also on same mobile no. On 4th Oct we have received message "SIM card registration failed" then we have talked with customer care, on advise by him we have changed SIM from Airtel office Hisar. Now I Have received call from airtel regarding "Number can't be activated and asking to deposit new SIM". My complaint is "When number was not using from long time then it should deactivated when we insert SIM on 30th Sep (that time it was showing low balance amount 4Rs ) there is no meaning after recharge” Now I request for return my recharge amount from Airtel as soon as possible. Thanks. Regard Lokesh Chandrakar [protected]
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Chandrakar,

This is with reference to your post dated 09 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54496
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information