Airtel — Deduction of balance | |||
Good mrng Sir, Today dated 30/7/2015 my sim no. [protected] got ported from docomo to airtel. Sim is activated on 9.20am on the same day. after that i made a rechage of Rs.200/ and 48 Rs? whatsapp pack.. after using whatsapp for 5minites i turnedoff the net but one lash msg came like this. you have ued 59Mb of data and last usage chrge is 61Rs/.. i already actuvated whatsapp eventhough then have deducted my currency.. so i am kindly requesting you to refund my amount Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 30 July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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