Airtel — Deduction of main balance even when 3G data pack is active

Address:

Chennai, Tamil Nadu

Airtel is a real cheater. I have 3g balance of 55 mb but this cheating network charged me rs. 154 from main balance and my main balance becomes zero...

So i called 198 to report but the useless customer care executive told me that i used large data download. I asked that stupid again why amount was charged even i have 55 mb 3g balance.
He is dumb and told me that he will transfer call to his senior officer. He put the call on hold for more than 5 minutes and finally he disconnected the call also without telling any details

Hello cheating airtel are you listening ????

Trai should put some rules or impose a fine for wrong debit for this cheaters