[Resolved]  Airtel — deduction without information and not activate whatsapp pack

Address:New Delhi, Delhi

my old complain which is not responsive acknowledgement is PR[protected] . Hi my mobile no:-[protected] I activate whatsapp pack from your pay.airtel.com site. at INR 41 but still its not run on my ph even they say that your account activate but whenever I use its deduct my main balance. when I check on net its show you should sms 'whatsapp'after that your pack activate but there is not full information due to my ph is again recharge. but still my whatsapp not working. please suggest me how to recover my balance. I already talk 5 customer care executive. but not response even I told to email you but not responsive please take my problem seriously and take action or refund my balance in my account. response as soon as possible note:- your massaging not give full information. and customer care service also not responsive.
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Aug 14, 2020
Complaint marked as Resolved 
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my old complain which is not responsive acknowledgement is PR[protected] . Hi my mobile no:-[protected] I activate whatsapp pack from your pay.airtel.com site. at INR 41 but still its not run on my ph even they say that your account activate but whenever I use its deduct my main balance. when I check on net its show you should sms 'whatsapp'after that your pack activate but there is not full information due to my ph is again recharge. but still my whatsapp not working. please suggest me how to recover my balance. I already talk 5 customer care executive. but not response even I told to email you but not responsive please take my problem seriously and take action or refund my balance in my account. response as soon as possible note:- your massaging not give full information. and customer care service also not responsive
same issue with me my mobile no is [protected]

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