[Resolved]  Airtel — Delay in getting the new SIM activated

Address:Malappuram, Kerala, 673635

Name : Abdul Kareem
State : Kerala
SIM no :[protected]
Mobile no of the new SIM : [protected]
It is more than 3 days since I purchased the SIM for Rs.50. The shop keeper from whom I had bought it, had assured me that it would get activated the next day. This is the third day, I am contacting him because of the issue. On each occasion i saw him calling one or two numbers and talking about this. The issue is still unresolved! Just about half an hour ago, when I was with him, he made two or three calls and with bewildered looks tells me that my papers are reported to have been NOT reached the office concerned. The fellow is worried and I am exasperated. Meanwhile I bought another SIM from idea . I think idea is better in service matters. My contact number is [protected].
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Nov 24, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 21 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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