[Resolved] Airtel — Delay in switching of sim from normal to nano | |||||
I have been trying to get my sim changed from normal sized to nano since 20th june 2016. The same has not been completed citing reasons of mismatch o[censored]ploaded scanned id proofs. I am staying in pune and the number belongs to my brother mr. Pankaj manot. There is continued re-assurance of the same being taken care of within 24 hrs to no result. The sim was taken in 2006 under my brothers office address. There are no id proofs available to office address. The proofs submitted against the same are: votersid, pan card, sbi bank passbook, trade licence (Under mr. Pankaj manot at the said location) Was this information helpful? | |||||
Aug 28, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 24, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 23 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 28, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 23 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54495
Pending
0
Resolved
21957
View all 54495 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment