[Resolved] Airtel — Delaying to provide new connection | |||||
I logged in the airtel website and filled the forms for getting a new broadband connection and i was told my documents will be collected and the connection will be provided within 72 hours... But guess what its been 20 days and still no one has even bothered to collect the documents Account number is [protected]... I have called the customer care several times and even mail them - they say it will be resolved in 1 day but its been 20 days now and this is total carelessness on the company Kindly take action against these fraudsters who are making false promises Mohammad sherief [protected] [protected]@gmail.com Account no: [protected] Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 20, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 June 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 10, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 20 June 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 1 Comment | |||||
Comments
its 20 days and still nothing is done in the matter ... not interested in your connection either ... thanks a lot and keep up the amazing customer service
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