[Resolved]  Airtel — Demanding for extra money

Address:Jhansi, Uttar Pradesh

I came to know about a scheme from Airtel for up gradation to HD+ in just 1399/-. At the first I was told that I will have to pay 1399 in total for the same.Later the representative added that I wont be getting a remote in the package 1399/-.I will have to pay 450/- extra for the remote.Confirming the same on service number 12150 I came to know that I'm not suppose to pay any extra amount since the remote is included in the package of 1399/-. Now the representative ask extra money for adapter and the bargain is going on for a couple of days.They also demand extra money for visit.Also they are not giving the warranty o[censored]pgraded box.I tried filing a complaint with TSM of Airtel Digital Tv Jhansi for all the manipulation... but ended up listening "Kindly Cooperate". please Help me. Rohit Chanana Mob: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Namaste Rohit,

This is with reference to your post dated 18 November 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information