[Resolved]  Airtel — Did not return 3500 rs for iptv hd service they did not provide

Address:New Delhi, Delhi, 110034

Hi,

My name is naresh jain and i applied for iptv hd connection few months back and paid a sum of 3500/- to airtel sales executive.

I have been told by airtel executives that iptv hd connection will not be possible and payment will be refunded.

My airtel account no is [protected].

I have sent airtel this very mail many times. I was told that the problem would be resolved by 29th july, 2015.

I have been given dates again and again but no refund is being made from their end.

I request a full refund at the earliest from airtel.
I am attaching the customer enrollment form as well.
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Oct 20, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2016
Airtel Customer Care's response
Dear Mr. Jain,

This is with reference to your post dated 14 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

I had recharged from my airtel app for rs100 but i got only rs10 in to balance. 100 is debited from my account if i call the customer care they are not responding properly like wise i am facing many issues related to airtel
Kindly let people know till when will the issue be resolved
I wish to know till when my issue will get resolved???
Hi,

Airtel called me and asked for my bank details but did not transfer the amount.

After a few days, airtel representative called me on May, 23, 2016 and asked if I still want the iptv hd.
I agreed but then they again told me that it wont be possible.

I request you to kindly give my money back and stop creating troubles for me.

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