[Resolved] Airtel Digital TV — Setup box | |||||
Before few days in my air tel setup box is not working so i called to customer care service center, they told me that yr set up box will be changed & yr problem resolved in 24 hr, i told them that few months before i complained my remote & from yr side they told me same but they continuesly disturb me 8days so this time plz correct in 24 as u saying. But after 48 hr i call them, they r lieing that yr phone is not in range so we will resolved next 24 hrs. They always speak lie & they also cheat me plans also, due to this reason i was so much disturb & harassed, my kids regularly asking to me that when our tv will run Was this information helpful? | |||||
Aug 28, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 24, 2016 Airtel Customer Care's response Dear Mr. Tyagi, This is with reference to your post, dated 23 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 28, 2016 Airtel Customer Care's response Dear Mr. Tyagi, This is with reference to your post, dated 23 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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