[Resolved] Airtel Digital TV — Wrong information and Commitment i want my 2500 Back | |||
Hi this is Gaurav Arora MY airtel Digital id is [protected] my Mobile no is [protected] . I recieved so many calls to reactivate my Airtel Digital from Customer care. So finally i agreed with the offer 2450 for 11 Months Value Sports+18 HD Channels. and My old Set top box was not working So they offered Set Top Box swapping in Rs. 50. Total amount i paid was 2500. and i got my set top box replaced but my validity of Value Sports Pack is not 11 months. Airtel lied to me and be-fooled me and my 2500 rs gone wasted. I will go to consumer Court if i will nt get the offer. I called 12150 so many times but didnt got any response. I have all the recorded calls in my mobile where i was given the offer. Ressolve my Concern or i will go to Consumer Court Was this information helpful? | |||
Jan 15, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 05, 2014 Airtel Customer Care's response Dear Mr. Arora, This is with reference to your post dated 03 Apr. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@in.airtel.com Regards, Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 03 Apr. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33