[Resolved] Airtel — Disabled mobile outgoing services | |||||
The outgoing service of my airtel mobile number was blocked from yesterday(25th May) for the non-payment of the linked mobile number . The payment was made through cash to the executive directly by 25th May evening around 5 PM and I was informed that the services will be resumed within 4 hours. But even after 24 hours the services was not resumed and when I tried contacting customer care(Okkiyampet, Chennai), I didn't get a proper response. The reply was in a very harsh manner and after that the customer care representatives are not picking the call from my mobile. Then I tried from a different number and asked representative to connect to their higher authority, they disconnected my call again. I am not at all getting a proper response or details. Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 26 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 02, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 26 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54483
Pending
0
Resolved
21956
View all 54483 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment