[Resolved]  Airtel — Ecs standing instruction not working for my postpaid mobile no [protected]

Address:	560003
Website:	Airtel Auto Debit Registration

I have three mobile no and one land line/broadband connection from airtel.
I have standing instruction for auto debit on my credit card for all the four connection. The credit card bank issued me a new credit card with new expiry date with same credit card number on expiry of old credit credit card. I informed airtel about new expiry date through sms in the format suggested by airtel. The auto debit is working for two mobile and landline/broadband number.

But one one mobile number ([protected]) i am getting voice alert that i am having outstanding balance and payment has to be made immediately. On contacting airtel customer service, they informed me that the mode of payment for the said number is "cheque mode". I have never advised airtel for cheque mode payment and i do not know how they changed to cheque made. The customer service executive asked me to re-register for auto debit online. When i did this i am getting error message "already registered for auto debit". The airtel service executive requested me to send the screen shot of the error message to aitel for resolving this issue. They said the matter will be resolved in 72 hours.

I do not know when they will sort out this problem