[Resolved] Airtel — Excess Billing in mobile no. [protected] ( Bill no.[protected] &[protected] | |||
I had ported out from Airtel to Vodafone on 4/7/14. My billing cycle was 5/6/14 to 4/7/14. Billing cycle ending date and porting out date matched. But for reasons known only to airtel my data plan was deactivated on 3/7/14 and data charges to the extent of Rs.1689 and Rs. 167 has been charged in both bills mentioned above. The astonishing fact is that in the second bill only data charges has been charged and no other charges has been charged. I am not getting any reply from 121 since i have ported out and i dont know what to do. I get call from colloection agents of airte to pay the money. Today Vodafone has disconnected services for the above number stating I have dues to be paid to the previous service provider. I fail to understand why airtel is behaving in such a highhanded manner and torturing me. Hope I get some feedback from Airtel. Thanks, Harish Bhuradia [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 18 Aug. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@in.airtel.com
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Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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