[Resolved] Airtel — excess charged on CUG numbers and airtel officers not solving issue from last 1 year after repeated complaints and emails | |||
1. We hav 31 cug airel numbers from last 3 years under mod plan airteladvance rental but airtel is charging excess on all bills till jul 13. After repeated reminders to airtel represetaives mr sanyal, mr vishal and mr raj issue is not resolved and outsatanding is amount is increasing in bills which is excess charged. Details are demanded by airtel representaative many times in last one year but they behaved casually and outstading amount is increasing which is not actual amount whereas excess charged. 2. Advance rental paid in oct 13 but number[protected] is not inculuded in advance rental airel 300 aces plan as advance rental already paid along with other numbers vide cheque no 864783. All the numbers put in plan but due to miss simran gandhi mistake number mistakenly left and till date rs 298/ pm excess charged on this number.Approx 2000/- to be waived off in this regard. Complaint lodged many times with above airtel representatives but after repeated reminders till date number is not inculded in this plan. 3. From the last 1 year this office regulary this office sending mails, corrospondence and daily telephonic conversation with above repersentatives. No result is achieved till date and casul attitute from airtel has been noticed. From Sgt harsh Ph [protected] For mod subroto park Was this information helpful? | |||
Jan 7, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 22, 2014 Airtel Customer Care's response Dear Mr. Navharsh, This is with reference to your post dated 22 July 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@in.airtel.com Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
1 Comment | |||
Comments
42%
Complaints
54492
Pending
0
Resolved
21957
View all 54492 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 22 July 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Saurav Ahlawat
airtel Presence (airtel Customer Service Team)
Bharti airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33