[Resolved] Airtel — Excess charges for non services

Gujuluwa Nagaswamy Rajendran

from Perumbavoor, Kerala

Address:

Ernakulam, Kerala

My airtei mobile no is [protected]. i was promptly paying the bill(postpaid) every month. my plan is 99.In November 2015 i got the bill which includes internet charges of around rs500/. i informed airtel office to withdraw the internet charges levied by you. till date this was not done despite my repeated requests. since i stopped bill payment, you cut the service but promptly you are charging bill every month for the no services rendered by you.since December 2015 i am not using airtel mobie.I am ready to clear your bill provided you withdraw internet charges and for the services you have not rendered since the day stopped.i await your reply soon. thanking you, B.Sasirekha

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Aug 10, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

Airtel Customer Care's response Dear Mr. Rajendran,

This is with reference to your post dated 24 June 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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