[Resolved] Airtel — Excessive high rate cut from call recharge | |||||
[protected] its a Kolkata prepaid no. Since few days..the rate cut charge has increased too much though we're connecting with airtel to airtel local calls . This is absolutely not expected from airtel service.. I would like to say that please clarify this problem as fast as possible and further it should not repeat. Eagerly waiting for fast response. Regards... Was this information helpful? | |||||
Oct 2, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 24, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 24 August 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 24 August 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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