Airtel — executives not taking interest in talking with customers

Address:Pune, Maharashtra

Sir I bought lumia532 in last month 7 th march...i have an offer of 500 mb 2g/3g per two months... I got 500 mb for last month...but this month there is nothing... Kindly give mi my data...which I deserve I asked them to port my number...They said mi ...if I'm not satisfied with them... then I can port my number... Very cheap answer by Airtel... Mo.no.[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

This is with reference to your post dated 24 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I have requested for airtel broadband on 20/08 but till today no one aware about the status, even your executive are not aware of the situation.

Mr. Zaid one of your executive in defence colony is so irresponsible and unprofessional that you should have a look on that.

Initially he refused to process my application, as per him their is no network connection but when I told him that airtel broadband is already working in same building on different floor then unwillingly he has to process my application.

I understand they are into sales and by processing my application their sales will increase but still I am not able to understand why they are least interested in processing my request.

Mr. Zaid told me that they will activate my connection in 72 hours but till now I am not aware of the status.

Regards
Sahil vohra
[protected]
F 24, 3RD FLOOR, LAJPAT NAGAR 1, NEW DELHI

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information