Airtel — Failure to provide receipt

Address:Mysore, Karnataka, 570017

Hi, I bought a new prepaid connection on 23 Nov 2015 at the local Airtel Express store in Vijaynagar, Mysore, Karnataka, India. Upon demanding a receipt after Rs140/- for a new prepaid connection, I was declined the same and told that it was the "Norm" there. Something doesn't feel right here. Furthermore, even after 2 days, my sim is not yet activated.
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Dear Mr. Nanjundaswamy,
This is with reference to your post dated 25 November 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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