Airtel — Fake bill amount for [protected],aborted my services.

Address:Bangalore, Karnataka

Dear Sir, I was having the post paid connection in airtel for mobile number [protected] with account number [protected]. I have converted the number to prepaid i have visited the airtel shop and did this.they have asked me to pay the outstanding ammount of 450 i did the payment and they have successfully converted to prepaid. after using 6 months i wanted to have postpaid connection hence again converted to postpaid they have given the connection with the account number [protected]. after one month i have received 136.16 Rupees i paid it there is no pending bill. all of sudden they have blocked all my outgoing SMS and Calls for my number [protected]. i called airtel they said you have 1600rs of pending amount in previous account number. when i convert the number i have cleared the amount then only they converted it. here airtel is faking the bills and demanding the customer to pay it. they are demanding me to enable the services. and here airtel is not send me that fake bill, and they demanding me to pay the previous bill which is not made by me.
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Airtel customer support has been notified about the posted complaint.
Dec 12, 2016
Updated by Suman Mallela
I have not got the reponce from airtel more over i have lost the number because of airtel they blocked my number.
airtel cheated me by sending the fake bills.

i am unable to see the justice from https://www.consumercomplaints.in i may have to approach from layer need one who can take up my complaint.

reach me @ [protected]
Complaint comments 

Comments

Dear Ms. Mallela,

This is with reference to your post dated 15 July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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