Airtel — Fake promise | |||
These people promise so many things but don't do it.. I received message from airtel stating that the balance will be carried forward if i recharge before validity. I have recharged it yet my balance did not carry forward.. When i talked to Harish at the airtel customer service he says that he can't explain and promises to transfer to supervisor. But disconnects the call. Then i called back and spoke to Pavani who said that there are no supervisors available. Then when I asked her to explain why the balance din't get carried forward, she just abruptly placed me on hold. And then I get connected to Sheik Khadeer who calls himself a supervisor. He was extremely rude and din't intend to help. He said that all he can do is give information and that's what a customer service is for. But he failed to help. So now I do a recharge which is waste of money. Airtel is fraud Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Glor,
This is with reference to your post dated 31 July 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Umesh Arora
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 31 July 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Umesh Arora
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 31 July 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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