[Resolved] Airtel — False deduction of money | |||
My name is gokul. I have recharged my phone for 296 rs that's 1 gb 4g data yesterday.Today it's showing that there's no data pack remaining and I haven't used 4 g since then because i have wifi at home.and i also lost 120 plus rupees from main account for not having a data pack activated.i have called airtel regarding the sane issue and they disconnected the call 3 times.this is my first worst experience with airtel. Was this information helpful? | |||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 19, 2016 Airtel Customer Care's response Dear Gokul, This is with reference to your post dated 18 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 21, 2016 Airtel Customer Care's response Dear Gokul, This is with reference to your post dated 18 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 25 Comments | |||
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