[Resolved]  Airtel — Final Reminder: Overdue amount for your airtel fixedline [protected]

Address:Bangalore, Karnataka

I had paid all my airtel landline bills and had requested for disconnection of my landline. Here are the cancellation details : CANCELLATION REQUEST NO. : 41063032 I don't understand why I am being harassed by airtel now. I was informed that my connection will be cancelled within 7 days and I had opened the cancellation request in November 2013. Kindly stop harassing me with any further emails. Also I tried to make payment for the landline for the amount you quoted in the email and it shows incorrect number in your database (attached is a snapshot) when I try to make the payment which shows that the number has been cancelled. Hence stop harassing me for no reason or else I would have to take strict actions. [protected] Forwarded message[protected] From: Monisha Bhattacharya <monisha.[protected]@gmail.com> Date: Sun, Feb 23, 2014 at 12:48 AM Subject: Re: Final Reminder: Overdue amount for your airtel fixedline [protected] To: [protected]@in.airtel.com, Paramesh.[protected]@in.airtel.com Hi Paramesh, I had paid all my airtel landline bills and had requested for disconnection of my landline. Here are the cancellation details : CANCELLATION REQUEST NO. : 41063032 I don't understand why I am being harrassed by airtel now. I was informed that my connection will be cancelled within 7 days and I had opened the cancellation request in November 2013. Kindly stop harassing me with any further emails. Regards, Monisha Bhattacharya On Fri, Feb 7, 2014 at 7:28 AM, Airtel <[protected]@in.airtel.com> wrote: Namaste! There is an overdue amount of Rs 1348.32 towards your airtel fixedline Final [protected], A/c no.[protected]. The amount has remained pending past the due date despite several reminders. Please make the payment of the due amount immediately else the matter will be passed on to our solicitors with instructions to commence legal proceedings. You can pay through any of the convenient and secure modes listed below: * Pay by cash/credit card at any of the airtel outlets * Issue a cheque/DD in favour of M/s. bharti airtel limited fixedline services, a/c #[protected] For further clarifications, do call: Maria: [protected], Paramesh.[protected]@in.airtel.com :, Warm Regards, bharti airtel limited This is an auto generated email. Pl do not reply to this mail. If you do not wish to receive any further communications, please click here.
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Jan 9, 2017
Complaint marked as Resolved 
Verified Support
Feb 24, 2014
Airtel Customer Care's response
Dear Ms. Bhattacharya,

This is with reference to your post dated 23 Feb. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Feb 25, 2014
Airtel Customer Care's response
Dear Ms. Bhattacharya,

This is to inform you that your concern listed 23 Feb. 2014 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at airtel.[protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Feb 26, 2014
Airtel Customer Care's response
Dear Ms. Bhattacharya,

This is with reference to your post dated 23 Feb. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

On Fri, Feb 7, 2014 at 7:28 AM, Airtel <[protected]@in.airtel.com> wrote:
Namaste!

There is an overdue amount of Rs 1348.32 towards your airtel fixedline Final [protected], A/c no.[protected].
The amount has remained pending past the due date despite several reminders.

Please make the payment of the due amount immediately else the matter will be passed on to our solicitors with instructions to commence legal proceedings.

You can pay through any of the convenient and secure modes listed below:
* Pay by cash/credit card at any of the airtel outlets
* Issue a cheque/DD in favour of M/s. bharti airtel limited fixedline services, a/c #[protected]

For further clarifications, do call:
Maria: [protected], Paramesh.[protected]@in.airtel.com
:,


Warm Regards,
bharti airtel limited

Dear Ms. Bhattacharya,

This is with reference to your post dated 23 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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