Airtel — Fraud deduction on internet usage

Address:

Ludhiana, Punjab

Sir,

With regard, iwould like to bring following fraudlant to your notice.

My airtelprepaid balance rs 128/- has been deducted in one go for usage of internet,
Whereas no internet has been used by me . Last 5 transaction shows usage in kb’s (Without data plan) and i don’t know how 128 rs deducted. I called two times customer care executive but they have no answer except for uses of internet. Today one executive called me from no [protected] and told me that ‘’you have used internet and we have surprisegift for you. I disconnect the call and checked the balance which shows 0.02
Paisa left. I again called customer care they replied you have used 8mb
Data. I never use this mobile for internet and i don’t know how balance has
Been deducted. Please look into this. I m using airtel services since 2001 and
Have full faith on you. Please help.


Avdhesh kumar pathak

[protected] (Nokia x2)

Ludhiana (Pb) date-02.03.15

Email- [protected]@rediffmail.com