[Resolved] Airtel — Fraud service... not install new connection | |||
I had applied for home internet connection on 3 march and paid 1000 rupee to Mr. Sameer (Airtel sales guy- [protected]), he promised me that the connection will be install at my place on friday 4th march till 5 pm, but till yet not installed. After submitting the document on 3 march to Sameer I got the confirmation msg on the same day.. Account number - [protected] Installation order[protected] I called him 1000 times but he didn't pick my called... then he received the call today (5 march ) at 5.30 and told me that a guy will installed the connection within next half an hour but as same he lied to me ... no body has come and i know will not... I need such jerk to be fired... You(Airtel) are sucks... Bloddy hell with your sales guys... Neither Sameer nor his manager (Piyush - [protected]) picked the call.. They both are fraud... they are making fool the customer... Was this information helpful? | |||
Jan 3, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 15, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 5 March 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 3 Comments | |||
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Will you only notified the complaint or reply too
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As per my complaint and your reply I would like to ask you one thing Have you contact those Numbers I have mentioned on the complaint?
I didn't get any call from Sameer (Airtel sales guy- [protected]) and from Piyush - [protected] yet.
You just response that you are working to address your concern as soon as possible and will get more details if you required.???
Are you kidding me, I have mentioned that fool sales guy name with number, my Installation order number[protected], Account number - [protected], so then what more information you need to solve this issue.
I think you are also not able to solve the issue? Should I need to go consumer court because after Thursday I didn't get any reply from Sameer who came to my office within half an hour to collect the money on Thursday(3 March) . You guys are gold dicker, you just need money that's it. Do you realize what customer means?
I didn't get any call from Sameer (Airtel sales guy- [protected]) and from Piyush - [protected] yet.
You just response that you are working to address your concern as soon as possible and will get more details if you required.???
Are you kidding me, I have mentioned that fool sales guy name with number, my Installation order number[protected], Account number - [protected], so then what more information you need to solve this issue.
I think you are also not able to solve the issue? Should I need to go consumer court because after Thursday I didn't get any reply from Sameer who came to my office within half an hour to collect the money on Thursday(3 March) . You guys are gold dicker, you just need money that's it. Do you realize what customer means?
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