[Resolved] Airtel — Fraud Transaction | |||
Dear Sir, My Name is Nitin Gupta. I am having citi bank credit card . Today i got a sms from citi bank that a payment of Rs. 4990/- has been done for payment of Airtel through internet. when I contacted Citi Bank . They told me that it is a fraud and since this transaction was not claimed by airtel. we need to apprach airtel and payment reference no. 536916. Please cancel this transaction Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
This is with reference to your post dated 21 May 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 21 May 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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Somebody has done the transaction/ paid the amount to Airtel though my Axis Bank Credit Card. Transaction details are as below:
• Axis Bank Credit Card No. [protected]
• Date: 19th February 2015
• Merchant Name: AIRTEL PYMT BILLDE
• Amount: Rs.5, 041/-
As the payment is done to the AIRTEL it is quite possible for you to confirm customer details.
Please help me in the same.