Airtel — Fraudulent Deduction

Address:New Delhi, Delhi

I have 3 Airtel prepaid mobile connections used by me and my wife. We are abroad. I find that very often fraudulent deductions are made by Airtel from the mobile accounts and the balance gets deducted even when we do not make any outgoing calls, nor answer any incoming calls nor send any SMS. We have lost a lot of money due to such fraudulent deductions made by Airtel. We have been asking Airtel to furnish the Call Barring PIN to enable us bar incoming/outgoing calls when we are roaming abroad and unbar it when we are in India. Even after repeated mails to Airtel, the eunuchs in Airtel have still not bothered to respond and furnish the Call Barring PIN. The numbers are [protected], [protected] and [protected]
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Airtel customer support has been notified about the posted complaint.
Sep 08, 2015
Updated by ramesh5577
COMPLAINT STILL NOT RESOLVED AND CLOSED
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Comments

Dear Ramesh,

This is with reference to your post dated 18th August 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I can only be contacted on my Omantel mobile number +[protected] where +968 is the country code for Oman and 99330885 is my 8 digit Omantel Mobile number. Further, this number is always switched ON and I can be reached 24x7

R Ramesh

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