Airtel — Full talktime not credited

Address:

Chennai, Tamil Nadu

Hi, I m really fed up with the service provided by Airtel for my mobile number : [protected]. I did an online recharge from your website for Rs.200 Full talk time however the credited amount was only Rs.175. I spoke to one of your agent and found that if recharge is done as Circle recharge then there is no full talk time available. I don’t know then for what reason this is not updated in Online. Also I Got a call from one of your Manager [protected] stating that he need 24hours to check this status however I advised I need a status by today and he said this is not possible. Also When I advised that I m going to file a case he coolly asked to file a case against airtel and he knows how to progress it. Is this is the way you provide better service to the customers??????????????????????? I m really disappointed with this. I don’t know how long you take this issue to resolve. This takes me 10minutes to check in your website. I dont know wh you need 24hours of time to check this and credit my account. Is this is the way customer agent speaks to a customer?? Really sorry to say this. You are worst than any other to customer. Kind Regards Karthick G